Maggie Ma at the Keller Williams Palo Alto office

The short version

Maggie Ma is a Palo Alto listing agent and the founder of HOUSE EXPERT at Keller Williams Palo Alto. A former computer engineer, she brings an engineer’s discipline to pricing and to preparing homes for sale. In 16 years she has sold 170+ homes at an average price of $5.5M, and ranked #1,425 nationally by sales volume (RealTrends Verified, 2025) — the top 0.1% of U.S. REALTORS®. She works in English and Mandarin.

Keller Williams Palo Alto · DRE #02117367 · English · 中文

#1,425
In the U.S. by sales volumeRealTrends Verified · 2025
170+
Homes soldSince February 2010
$6.2M
Maggie’s median Palo Alto saleCrescent Park, Old Palo Alto, Green Gables

maggie@house.expert 650.709.5588

The long version

A thoughtful mind. A very personal approach.

My engineering background shaped how I think: ask questions, understand the details, and look for ways to make things work better. But real estate brings out my creative and people-loving sides, too.

I put thought into how each room is staged, how a home’s story is told, and how a negotiation unfolds. I enjoy understanding what matters to people, finding common ground, and working through the obstacle that seemed impossible at first. Sometimes the result feels like a little magic. Behind it are careful preparation, good relationships, and a willingness to keep trying.

I’m always learning and refining my approach — finding better tools, improving my process, and asking how I can make the experience easier and more rewarding for my clients.

From Colorado beginnings to Palo Alto roots.

My real estate journey began in Colorado, first investing in properties myself and then helping clients buy and sell. Being an owner and investor taught me how personal these decisions are: the excitement, the uncertainty, and the responsibility of deciding where to put your money.

We moved to Palo Alto in 2019 and I began selling homes here in August 2020. Building my life and business in this community has been deeply rewarding. I love learning from my neighbors, especially about the technology and ideas taking shape around us.

That curiosity carries into my work. Every home teaches me something, and every client brings a different story. Understanding both is where I begin.

Personally invested in getting it right.

I love seeing a home’s potential and figuring out how to bring it forward. That means thinking carefully about what to improve, what to leave alone, and where a seller’s time and budget will make the most difference.

My involvement is hands-on. I coordinate the details, work through surprises, and stay close to the preparation because those decisions shape everything that follows. While preparing 1716 Fulton for market, that once meant working at the house until 1 a.m. to meet our deadline.

The same dedication carries into negotiations. Listening closely, reading the situation, and finding a way forward are some of my most valuable tools. I want my clients to feel they have someone resourceful and persistent in their corner.

A community I love being part of.

Some of the things closest to my heart happen beyond real estate. I love supporting children in our community, especially through children’s theatre, film, and the performing arts. Watching young people find their voice, gain confidence, and discover what they can create is a joy.

I love singing and classical music, and I’m happiest when I’m learning something new, helping someone, or bringing people together.

That is also what I love about this work. Homes are part of a much larger story — of families, friendships, and belonging. Helping people move into their next chapter while building lasting connections in my own community makes the work meaningful to me.

Licensed, certified, and working in two languages.

California DRE #02117367, with Keller Williams Palo Alto at 2825 El Camino Real. Maggie is a Probate and Trust Specialist, certified through the REALTOR® association, a Certified Negotiation Expert, and a Distressed Property Specialist — the three situations where a sale stops being a straightforward transaction. She works in English and in Mandarin, and every listing is marketed in both.

Maggie Ma beside the House.Expert banner at an APPY CLUB event in a Palo Alto park Children at the House.Expert and APPY CLUB table in the park, folding and flying paper planes
Sponsoring the children’s camp in the park. House.Expert funds student scholarships at the APPY CLUB, a club for children learning to apply technology for social good.

Behind the scenes

You hire Maggie. You work with Maggie.

Maggie sets the strategy, prices the house, runs the preparation and negotiates the offers. That part is not delegated, and it is the reason this page is called what it is called.

Behind her there is a small team and a standing set of trades — stagers, photographers, contractors, landscapers — who have done this with her many times. They schedule each other. A seller should never find themselves project-managing a vendor.

What that buys you is not a bigger operation. It is a quiet one.

中文

关于 Maggie Ma

Maggie Ma 是帕罗奥图(Palo Alto)的房地产经纪人,HOUSE EXPERT 创始人,执业于 Keller Williams Palo Alto。她以中英双语工作,每一处委托房源都以两种语言同步营销。

细致的思考,用心的服务

工程师的背景塑造了我的思维方式:多提问,弄清细节,并不断寻找让事情运转得更好的方法。而房地产这份工作,也让我性格中富有创意、喜欢与人打交道的一面得以发挥。

每个房间如何布置陈列、一处住宅的故事该怎么讲述、一场谈判如何展开——这些我都会认真琢磨。我喜欢去理解什么对对方真正重要,寻找共识,把那些一开始看似无法逾越的障碍一点点化解。有时候结果看起来像是一点魔法,但背后其实是周全的准备、良好的人际关系,以及不轻易放弃的那股劲。

我一直在学习和调整自己的做法——寻找更好的工具,改进流程,并不断问自己:我还能做些什么,让客户的这段经历更轻松、更值得。

从科罗拉多起步,在帕罗奥图扎根

我的房地产之路始于科罗拉多州,最初是自己投资置业,之后开始帮助客户买卖房屋。作为业主和投资人的经历让我明白,这些决定有多么私人:其中有期待,有不确定,也有把自己的钱投向何处的那份责任。

2019 年我们搬到帕罗奥图,2020 年 8 月我开始在这里售房。在这个社区建立自己的生活和事业,让我收获良多。我喜欢从邻居身上学习,尤其是了解在我们身边正在成形的技术与想法。

这份好奇心也延续到我的工作中。每一处住宅都教会我一些东西,每一位客户都带来不一样的故事。理解这两者,是我开始工作的地方。

亲力亲为,把每个细节做对

我喜欢看到一处住宅的潜力,并想办法把它呈现出来。这意味着要仔细权衡:哪些地方该改善,哪些地方该保持原样,以及卖家的时间和预算花在哪里最能见效。

我的参与是亲力亲为的。我协调各项细节,处理突发状况,并且始终紧盯售前准备,因为这个阶段的决定会影响之后的一切。当初为 1716 Fulton 做上市准备时,我曾在房子里一直忙到凌晨一点,只为赶上我们的期限。

同样的投入也延续到谈判桌上。仔细倾听、读懂局面、找到推进的方法,是我最有价值的几样工具。我希望我的客户感受到:有一个足智多谋、不轻言放弃的人,始终站在他们这一边。

我热爱的这个社区

有些我最看重的事情,发生在房地产之外。我喜欢支持社区里的孩子,尤其是通过儿童戏剧、电影和表演艺术。看着年轻人找到自己的声音、建立自信、发现自己能够创造什么,是一件让人快乐的事。

我热爱唱歌和古典音乐。当我在学习新东西、在帮助别人、或是把人们聚到一起的时候,是我最开心的时候。

这也正是我热爱这份工作的原因。住宅是一个更大的故事的一部分——关于家庭,关于友谊,关于归属。帮助人们走进人生的下一个篇章,同时在自己的社区里建立长久的联系,让这份工作对我而言别具意义。

执照、专业认证与双语服务

加州 DRE 执照编号 #02117367,执业于 Keller Williams Palo Alto(地址:2825 El Camino Real)。她持有 REALTOR® 协会认证的遗产与信托专家(Probate and Trust Specialist)资格,同时是注册谈判专家(Certified Negotiation Expert)与不良资产房产专家(Distressed Property Specialist)——这三种情形,正是房屋买卖不再是一笔简单交易的时候。

maggie@house.expert 650.709.5588

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In their words

What sellers say afterward.

Rated 5.0 out of 5 on Google 5.0 from 13 Google reviews Read them all →
Rated 5 out of 5
I was so lucky to have worked with Maggie in preparing and marketing my house in Palo Alto, which sold for $1.3M over the asking price. She got involved in every detail of the improvement work we needed to do… Even my general contractor who built the house did not show this much commitment and hands-on work.
— Seller · Green Gables Google review · September 2026
Rated 5 out of 5
She knew exactly what upgrades were necessary and how to get them done professionally and on time. As a result, my University Avenue, Palo Alto house sold in under a week, significantly over asking price.
— Gregory · Crescent Park Google review · September 2026
Rated 5 out of 5
One of the things I appreciated most was how easy she made everything for me. I honestly had very little to worry about… Selling a home can be stressful, but Maggie made the whole experience feel remarkably smooth and manageable.
— Hara M. · Midtown Google review · August 2026